If a reimbursement was recorded in error (such as the wrong amount, payroll date or check number), you can easily void the reimbursement and record a new one with the correct information. This is called a reimbursement correction.
To void a recorded reimbursement from your online administrator account:
1. Select participant
On your Dashboard, select the white box to the left of the participant needing a reimbursement correction
2. Click the Actions > Enter Reimbursement Correction
3. Void Reimbursement
Locate the reimbursement you would like to void and click Void. If needed, go back and enter a corrected individual check reimbursement.
Please Note: If you need to decrease the amount of the reimbursement, use a (-) in front of the amount.